Analyst – Inbound Chat – Customer Operations (Pune)
We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will resolve customer inquiries effectively, escalate complex issues to the appropriate team members, and contribute in the enhancement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a commitment to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.
If you are eager about joining a challenging environment and making a meaningful impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Work with Eclerx
Are you dedicated about providing exceptional customer service? Do you have excellent communication proficiency? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides customer care solutions. Our team is passionate to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer requests in a timely and professional manner
* Assisting with customer concerns
* Maintaining customer history
A great opportunity to work with a dynamic team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer read more inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a strong work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an outstanding opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Guiding users through online processes
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll offer efficient and informative solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will demand interacting with customers in a polite and warm manner.
- Candidates will also be responsible for addressing a range of customer issues
- The company offers a rewarding work environment with opportunities for development.